Understand the customer voice
Review available customer feedback, recurring themes and source evidence. Start with what customers actually said, not a number without an explanation.
Business IQ · For local business owners
A better customer experience starts with listening.
See what customers are saying, inspect the local context and turn the next useful insight into an action your team can own.
Understand. Decide. Act.
Built around the next useful step.
Put reputation in context
Explore local comparisons and the information behind an insight. Use them to ask better questions about your business, not to invent a story about a competitor.
Move from draft to decision
Prepare a reply or next step, check the facts and review the action. The customer-facing message remains your responsibility.
Google and Meta functions depend on provider approval and the permissions granted to your account. A prepared reply is not a published reply. Review sources and availability before relying on a workflow. Read the availability details.
Your product. Your plan.
Business IQ plans
Monthly prices in Canadian dollars, before applicable taxes.
Business IQ
CA$49 / month
- Reputation score, trends and source context
- Customer review and response workflows
- Prioritized next actions
Business IQ Pro
CA$89 / month
- Everything in Business IQ
- Deeper local and competitor intelligence
- Expanded intelligence workflows
Explore before you choose.
A free reputation scan is a starting point. Connected account information and paid capabilities require the appropriate authorization and plan.
Start the free scanQuestions about your plan? →Subscriptions renew monthly until cancelled under the Terms of Use. Features and source availability depend on your account. Personal IQ is a separate product and is not included in these prices.
Put it into practice
A success playbook for Business IQ.
A practical example with a clear way to evaluate the outcome.
From customer feedback to a better next visit
A Business IQ playbook for turning repeated review themes into a specific service improvement, then checking whether it worked.
Read the Business IQ playbook